Sun Palace - All Inclusive

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Boulevard Kukulcan Km 20 Hotel Zone, Cancún, Mexico View on map (14.1 km from centre)
Reviews: 7124
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14.1 km from centre

Belonged to Palace Resorts hotel chain 5 stars Resort Sun Palace - All Inclusive is situated on Boulevard Kukulcan Km 20 Hotel Zone in Zona Hotelera district of Cancún just in 5.7 km from the centre. That is good for a gourmet, beach/seaside, spa/relax, luxury, romance/honeymoon weekend. The resort is just in 9.7 km from the Cancun International Airport.

Description of Sun Palace - All Inclusive

Travellers can take advantage of a full range of services: internet services, indoor lift, smoke sauna, you may order food and drinks into the room, private non-smoking rooms, comfortable restaurant, meeting rooms, convenient airport transfer, car park. Guests can use these types of payment cards: American Express, Visa, Mastercard.

Staff communicates in Spanish, English.

A few words about suites

For the best accommodation, guests can choose one of the 5 rooms in the resort. Tourists can easily choose between different types of rooms: suite, twin/double. Of the amenities, there are minibar, telephone, air conditioning, hairdryer, hot tub, ironing facilities, free toiletries.

You will enjoy a sea view from your window.

Please select check-in/check-out dates to see rates and availability
Room type Guests
Deluxe Room (2 Adults)
Room description
This room features 1 king-size bed, a double spa bath and a private bath with a shower only. The room also features a balcony with chairs and a table as well as a liquor dispenser.
Facility Tea/Coffee Maker, Minibar, Bath, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Hot Tub, Iron, Balcony, Bathrobe, Ironing Facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Cable Channels, Bath or Shower, Laptop safe, Flat-screen TV
Superior Room with Ocean View (2 Adults)
Room description
This suite features 1 king-size bed, a double spa bath and a private bath with a shower only. The suite also features a balcony with chairs and a table as well as a liquor dispenser.
Facility Tea/Coffee Maker, Minibar, Bath, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Hot Tub, Iron, Balcony, Bathrobe, Ironing Facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Cable Channels, Bath or Shower, Laptop safe, Flat-screen TV, Sea view
Junior Suite with Ocean View (2 Adults)
Room description
This suite features a seating area, double hot tub, a minibar and a flat-screen satellite TV, a private bathroom with a shower. It has a furnished balcony with ocean views. Bathrobes and slippers are available. There is a laptop safety box, air conditioning, coffee maker, telephone, alarm clock, hairdryer, ironing board and free Wi-Fi.
Facility Tea/Coffee Maker, Minibar, Bath, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Hot Tub, Iron, Balcony, Bathrobe, Ironing Facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Cable Channels, Bath or Shower, Laptop safe, Flat-screen TV, Sea view
Concierge Level Room (2 Adults)
Room description
This room features luxury bath amenities, 2 massages at the beach/SPA (25 minutes), 1 exclusive beach bag, and nightly Turndown service.
Facility Tea/Coffee Maker, Minibar, Bath, TV, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Hot Tub, Iron, Balcony, Bathrobe, Ironing Facilities, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Cable Channels, Bath or Shower, Laptop safe, Flat-screen TV
Grand Level Suite – Ocean View
Room description
This room features an ocean view, 1 king-size bed, hydromassage tub, seating area, balcony, and private bathroom with luxury amenities. Guests are provided a bottle of wine, “Special Menu” 24-hour room service with select items from the restaurants and nightly Turndown service. The room has a digital safe (laptop size), individually controlled air conditioning, a coffee maker imported from Italy, DVD player, CD player and iPod dock. Non-smoking. Max occupancy: 2
Facility Minibar, Bath, TV, Telephone, Air conditioning, Hairdryer, Hot Tub, Iron, Balcony, Bathrobe, Ironing Facilities, Free toiletries, DVD Player, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Cable Channels, Bath or Shower, Laptop safe, Flat-screen TV, Sea view

Area Info - Sun Palace - All Inclusive

Closest landmarks
  • El Rey mayan ruins 1.9 km
  • Mayan Museum 3.5 km
  • Wet 'n Wild Cancun 4 km
  • Backstage Theatre 6.4 km
  • Universidad Anahuac Cancun 6.6 km
  • Kukulcan Mall 6.7 km
  • La Isla Shopping Mall 7.7 km
  • Moon Palace 8.4 km
  • The City Nightclub 10.6 km
  • Coco Bongo 10.7 km
Most popular landmarks
  • AMERIMED Hospital Cancun 11.9 km
  • Plaza Las Americas 12.2 km
  • Cancun Bullfight ring 12.5 km
  • Beto Avila Stadium 13.4 km
  • Cancun Government Palace 13.8 km
  • Cristo Rey Church 14 km
  • Parque las Palapas 14 km
  • Cancun Bus Station 14.1 km
  • Gran Puerto Cancun 15.8 km
  • Cancun Underwater Museum 19.2 km
Airports
  • Cancun International Airport 9.7 km
  • Cozumel International Airport 61.2 km

Facilities - Sun Palace - All Inclusive

General Parking, Free parking, On-site parking, Private parking, WiFi available in all areas
Services Internet services, WiFi, Free WiFi
Food & Drink Restaurant, Room service, Bar, Breakfast in the room, Snack bar
Pools and wellness Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/jacuzzi, Indoor pool, Outdoor pool
Transportation Airport shuttle, Car hire, Airport shuttle (additional charge), Secured parking
Front-desk/reception area services 24-hour front desk, Newspapers, Safety deposit box, Valet parking, Currency exchange, Tour desk, Ticket service, Luggage storage, ATM/cash machine on site
Common areas Chapel/shrine, Sun terrace
Entertainment and children services Children television networks
Cleaning services Laundry, Dry cleaning, Ironing service, Shoeshine
Business facilities Meeting/banquet facilities, Business centre, Fax/photocopying
Shops Barber/beauty shop, Gift shop, Shops (on site)
Miscellaneous Non-smoking rooms, Facilities for disabled guests, VIP room facilities, Bridal suite, Lift, Heating, Air conditioning

House Rules - Sun Palace - All Inclusive

Check-in 15:00
Check-out 12:00
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Pets Pets are not allowed.
Children and Extra Bed Policy Children cannot be accommodated at the hotel. Children's cots/cribs are not available. There is no capacity for extra beds in the room.
Cards accepted at this property

*The Fine Print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in. Shuttle service between sister properties of Palace resort is not included.

Booking.com user's reviews - Sun Palace - All Inclusive

100% verified reviews Real guests. Real stays. Real opinions.
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9.2 Booking.com travellers ratings Based on 30 reviews

Cleanliness

9.4

Comfort

9.5

Location

8.9

Service

9.3

Staff

9.3

Price quality

8.8

Latest reviews
10
Wonderful
Amina

Exceptional

It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!
Published at 19 March 2019
10
Wonderful
Paloma

Excellent

The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.
Only the VIP section of the beach had sun after 3pm.
Published at 18 February 2019
7.5
Good
Chris

Good

Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow ...
Published at 28 January 2019
10
Wonderful
Brendan

Relaxed, happy and content

Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff
There wasn’t anything not to like
Published at 09 October 2018
9.6
Wonderful
Anthony

Had a wonderful time at...

Martin Cano went beyond our expectation the food at this resort is way above other hotels the service is over the top you will never be without food or a drink
Its not a tropical resort but if you want good service a top of the line room and great food then this is for you
Published at 31 August 2018
9.2
Wonderful
Drayton

The whole stay was incredibly,had...

All the restaurant staff, bar staff, entertainment staff, and cleaning staff were amazing. The rooms were beautiful, the food and drinks were excellent.
The front desk staff was very slow and rude most of the time. The checkin experience was disappointing even compared to less expensive hotel.
Published at 16 May 2018
9.2
Wonderful
Mariia

A good option for a...

This was the case that second experience was much better than the first. The hotel applied incredible improvements as compared to the last year regarding quality of food, attention and of conditions ...
Well... it is a kind of force majeure, but 4 out of 6 days of my stay there was seagrass very close to the beach and the sea was not that pleasant to swim in, a lot of seagrass was on the beach as ...
Published at 01 May 2018
10
Wonderful
Henry

WOW!!!!!!!!

The staff goes out of thier way to accomdate your every need. They were the friendliness most accomidating people we have ever experienced.their attitudes abour rheir jobs are fantastic. I've ...
Published at 28 April 2018
5.4
Okay
Robbi

Passable

We have spent $1,300.00 for two nights incl. a concierge...Hotel is dated and for such an amount of money we have expected a better hotel room - finishes etc. - also after we have spent two nights/...
Published at 18 February 2018
9.2
Wonderful
Xiaomin

Superb

Crew are friendly. Foods are good. Beach is awesome.
No complimentary shuttle or taxi service to the airport.
Published at 18 January 2018

Reviews - Sun Palace - All Inclusive

7124 reviews
TripAdvisor traveller's rating:
Price quality
Rooms
Cleanliness
Service
Sleep quality
Location
Excellent
5296
Good
1297
Average
371
Poor
102
Terrible
58
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