Hotel Pollux

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Zermatt, Bahnhofstrasse 28 View on map (182 m from centre)
TripAdvisor Reviews: 179
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* Children from 2 to 12 years old
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182 m from centre

Hotel Pollux 4 stars is ideally situated on Bahnhofstrasse 28 in City Centre district of Zermatt only in 190 m from centre. It is suitable for ski/wintersports, spa/relax, romance/honeymoon, gourmet, family, luxury, adventure, mountains, shopping, international, nature/wildlife weekend. The closest Milan Malpensa Airport is situated in 86.5 km from the hotel.

Hotel Pollux infrastructure and features

Travellers can take advantage of a huge range of amenities: packed lunches, dry sauna, convenient airport transfer, event venues for meetings, golf course, private non-smoking rooms, internet services, alpine skiing and snowboarding, well-appointed restaurant. You can use these types of bank cards: American Express, Visa, Mastercard, Carte Bleue, Maestro, Carte Blanche.

We speak Italian, French, Spanish, English and German.

Rooms description

For your best accommodation we offer 5 rooms in hotel. The following categories of rooms are available to travellers: triple, double, single, family. We provide the best accommodation facilities such as hairdryer, flat-screen tv, minibar, desk, safety deposit box, telephone.

We are absolutely sure that you will like city look from your window.

Please select check-in/check-out dates to see rates and availability
Room type Guests
Double Room with Balcony
Room description
These rooms are furnished and decorated in a modern Alpine style and feature a balcony.
Facility Minibar, Bath, Safety Deposit Box, TV, Telephone, Hairdryer, Wake Up Service/Alarm Clock, Iron, Balcony, Trouser Press, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Bathroom, Heating, Slippers, Cable Channels, Flat-screen TV, Tile/Marble floor, View, Hardwood/Parquet floors, Wake-up service, Alarm clock, iPod dock, Wardrobe/Closet, Garden view, Mountain view, City look, Towels, Linen, Clothes rack, Toilet paper, Baby safety gates, Adapted bath, Raised toilet, Wine or champagne, Trash cans, Wine glasses, Children's cots/cribs, Shampoo, Conditioner, Body soap, Shower cap, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Accessible by lift
Family Room (2 Adults + 2 Children)
Room description
1 room with a double bed and a connected room with a bunk bed. It features a bathroom with bathtub for the adults, while the children enjoy their own shower.
Facility Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Hairdryer, Wake Up Service/Alarm Clock, Iron, Balcony, Trouser Press, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Bathroom, Heating, Slippers, Cable Channels, Additional Toilet, Interconnected room(s) available, Flat-screen TV, Tile/Marble floor, View, Hardwood/Parquet floors, Wake-up service, Alarm clock, iPod dock, Wardrobe/Closet, Mountain view, Additional bathroom, City look, Towels, Linen, Clothes rack, Toilet paper, Baby safety gates, Adapted bath, Walk in shower, Raised toilet, Wine or champagne, Trash cans, Wine glasses, Children's cots/cribs, Shampoo, Conditioner, Body soap, Shower cap, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Accessible by lift
Double Room
Room description
These rooms are furnished and decorated in a modern Alpine style.
Facility Minibar, Safety Deposit Box, TV, Telephone, Hairdryer, Wake Up Service/Alarm Clock, Iron, Trouser Press, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Bathroom, Heating, Slippers, Cable Channels, Bath or Shower, Flat-screen TV, Tile/Marble floor, View, Hardwood/Parquet floors, Wake-up service, Alarm clock, iPod dock, Wardrobe/Closet, Mountain view, City look, Towels, Linen, Clothes rack, Toilet paper, Baby safety gates, Adapted bath, Raised toilet, Wine or champagne, Trash cans, Wine glasses, Shampoo, Conditioner, Body soap, Shower cap, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Accessible by lift
Triple Room
Room description
1 room with a double bed and a connected room with a bunk bed. It features a bathroom with a bathtub for the adults, as well as a separate shower for the child.
Facility Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Hairdryer, Wake Up Service/Alarm Clock, Iron, Balcony, Trouser Press, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Bathroom, Heating, Slippers, Cable Channels, Additional Toilet, Interconnected room(s) available, Flat-screen TV, Tile/Marble floor, View, Hardwood/Parquet floors, Wake-up service, Alarm clock, iPod dock, Wardrobe/Closet, Mountain view, Additional bathroom, City look, Towels, Linen, Clothes rack, Toilet paper, Baby safety gates, Adapted bath, Walk in shower, Raised toilet, Wine or champagne, Trash cans, Wine glasses, Children's cots/cribs, Shampoo, Conditioner, Body soap, Shower cap, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Accessible by lift
Small Single Room with Gallery
Room description
The bed is on a gallery and accessible via a ladder.
Facility Minibar, Safety Deposit Box, TV, Telephone, Hairdryer, Wake Up Service/Alarm Clock, Iron, Trouser Press, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Bathroom, Heating, Slippers, Cable Channels, Flat-screen TV, Tile/Marble floor, Hardwood/Parquet floors, Wake-up service, Alarm clock, iPod dock, Wardrobe/Closet, City look, Towels, Linen, Clothes rack, Toilet paper, Baby safety gates, Adapted bath, Walk in shower, Raised toilet, Wine or champagne, Trash cans, Wine glasses, Shampoo, Conditioner, Body soap, Shower cap, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Accessible by lift

Area Info - Hotel Pollux

Closest landmarks
  • Matterhorn Golf club 0.2 km
  • Zermatt railway station 0.3 km
  • Mountaineers' cemetery 0.3 km
  • Matterhorn Museum 0.3 km
  • Matterhorn Express 0.9 km
  • Zermatt - Furi 0.9 km
  • Ski Lift Zermatt - Furi 0.9 km
  • Matterhorn glacier paradise 0.9 km
  • Furi - Riffelberg 2.6 km
  • Furi - Trockener Steg 2.6 km
Most popular landmarks
  • Matterhorn 8.6 km
  • Klein Matterhorn 9.4 km
  • Allalin Glacier 14.9 km
  • Ski Lift Rechts - Kalbermatten II 16.3 km
  • Ski Lift Links - Kalbermatten I 16.3 km
  • Ski Lift Stafelwald - Bugel 16.3 km
  • Ski Lift Stafelwald - Teller 16.4 km
  • Ski Lift Saas Fee - Spielboden 16.5 km
  • Ski Lift Saas Fee - Plattjen 16.5 km
  • Ski Lift Saas Fee - Alpin Express 16.8 km
Restaurants and markets
  • Migros Supermarket 0.1 km
  • Coop Supermarket 0.1 km
Natural beauty
  • Gornergrat Ski lift 0.1 km
  • River 0.2 km
  • Sunnegga Ski lift 0.3 km
  • Mountain 1 km
  • Lake 1 km
  • Klein Matterhorn Ski lift 1 km
Airports
  • Milan Malpensa Airport 86.5 km
  • Lugano Airport 89.5 km
  • Turin Airport 92.8 km

Facilities - Hotel Pollux

General WiFi available in all areas
Activities Golf course (within 3 km), Skiing, Hiking, Cycling, Ski storage, Ski school, Ski pass vendor
Services Internet services, WiFi, Free WiFi
Food & Drink Restaurant, Bar, Packed lunches
Pools and wellness Sauna, Solarium, Hot tub/jacuzzi, Hammam
Transportation Airport shuttle, Public transport tickets
Front-desk/reception area services 24-hour front desk, Newspapers, Safety deposit box, Currency exchange, Tour desk, Luggage storage, ATM/cash machine on site
Common areas Garden, Terrace
Entertainment and children services Board games/puzzles, Books, DVDs, music for children
Cleaning services Laundry, Shoeshine
Business facilities Meeting/banquet facilities, Business centre, Fax/photocopying
Miscellaneous Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout, Designated smoking area

House Rules - Hotel Pollux

Check-in 14:00
Check-out 11:00
Internet WiFi is available in all areas and is free of charge.
Parking No parking available.
Pets Pets are not allowed.
Children and Extra Bed Policy All children are welcome. One child from 0 to 2 years stays free of charge in a child's cot/crib. One older child or adult is charged CHF 45 per person per night in an extra bed. The maximum number of extra beds/children's cots permitted in a room is 1.

Booking.com user's reviews - Hotel Pollux

100% verified reviews Real guests. Real stays. Real opinions.
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9.2 Booking.com travellers ratings Based on 180 reviews

Cleanliness

9.5

Comfort

9

Location

9.7

Service

8.9

Staff

9.6

Price quality

8.7

Latest reviews
10
Wonderful
Lisa

Exceptional

Everything
Nothing
Published at 10 February 2019
9.6
Wonderful
Trevor

Loved all the amenities, location...

Staff so friendly and helpful and fun! Location was perfect.
Hard time controlling heat in room
Published at 30 January 2019
9.6
Wonderful
Aaron

Exceptional

Fantastic location on the main walking street! In-house restaurant and bar were great. Nearby restaurants galore. Our balcony gave us a lovely view of the mountains.
I really can’t think of anything - we loved our stay!
Published at 18 January 2019
9.6
Wonderful
David

Exceptional

Great location. Good view from the room. Great breakfast. Friendly staff.
Needs better blinds/curtains to keep out light from the street.
Published at 16 January 2019
10
Wonderful
Darren

Central hotel, very comfortable

It’s location was fantastic, staff were excellent, the hotel had great food for breakfast, and we ate dinner in the restaurant twice. Everything was very fresh. Staff very friendly and helpful. Rooms...
Published at 07 January 2019
9.6
Wonderful
Angela

Exceptional

Great location - less than a 5 minute walk from the Zermatt train station.
Published at 06 January 2019
9.2
Wonderful
Qtravels

Superb

Location is great! Service staff between lobby, restaurant and bar very friendly. Rooms are warm and attractive. Bar has an open fire and is really cosy. Good fondue in the restaurant.
Water went cold and varied pressure many times during a shower. Shampoos etc not replenished in the 4 days we stayed.
Published at 28 December 2018
6.3
Okay
Janne

Pleasant

Location
Published at 29 November 2018
9.6
Wonderful
Rob

Exceptional

Free breakfast was awesome, the room was far better than I thought it would be and it was cheaper than another place I stayed at in another town and was far better Restaurant also had fantastic ...
Published at 08 October 2018
10
Wonderful
Ms

Superb hotel, highly recommended!!!

We were upgraded to the Superior room, we stayed 1 night. The hotel was near by the station, we didn't request to pickup or drop off but still staff offer us to drop off. Receptionist Staff ...
Nothing Specific!
Published at 29 September 2018

Reviews - Hotel Pollux

179 reviews
TripAdvisor traveller's rating:
Price quality
Rooms
Cleanliness
Service
Sleep quality
Location
Excellent
98
Good
66
Average
9
Poor
4
Terrible
2
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