Established in 2003, Etihad Airlines adheres to its primary goal of becoming unique, connecting Abu Dhabi with the rest of the world. The headquarters and main transport hub are located in Abu Dhabi, AUH airport. The airline's route network is more than 400 destinations around the world: the main capitals and cities of Europe, Africa, the Middle East, Asia, Australia, and North America. With an agreement on flights operated in partnership with leading airlines, the geography of flights is expanding annually. In October 2019, the company launched a unique program, "Help Initiative", which aims to raise funds to change the world. In each passenger seat's pocket during the flight, the passenger will find an envelope to which he or she can donate any amount. The funds raised go to several social projects: the humanitarian mission is to help people who have been affected by natural disasters in Asia and people living in Africa, who need help and support the most on our planet; global education is to introduce and promote education programs for children and adolescents in India, Kenya, Yemen, and many other countries.
Etihad Airways Fleet
All aircraft of the airline are made on a custom order. The airplane fleet is the most modernized and progressive. By spring 2020, the company operates 97 modern passenger and six cargo airplanes. The airline monitors the reduction of aircraft fuel consumption, thus taking care of the planet's ecology.
Travel classes at Etihad Airways
The company offers three classes of service: Economy, Business, and First Classes. On flights from Abu Dhabi to Paris, London, Seoul, Sydney, and New York, it offers a unique service — residence, three-bedroom apartments aboard the modern A380.
In the Economy Class cabin, everything has been thought through to the smallest detail. The passenger seat allows you to take a comfortable position during the flight with additional space, a movable headrest, and leg support. When booking a long-haul flight, customers can book a comfortable Economy Space seat that offers more personal space. Hot onboard meals and a wide range of soft drinks, coffee, and tea are available on all flights.
Passengers who have purchased a Business Class ticket on Etihad Airways are given special care and exclusive services from the very beginning. Above all, this includes a separate check-in counter, luxury business lounges before a departure, and priority boarding. On long-haul flights, a leather passenger seat is effortlessly transformed into a full-size, comfortable bed. A special team of flight attendants will meet guests on board with a welcoming glass of champagne or a glass of freshly-squeezed orange juice. All Business Class clients will receive an individual ACQUA DI PARMA travel kit, which includes earplugs, warm socks, a sleep mask, and refreshing perfumed lotion. Meals throughout the journey include a la carte menu with traditional UAE cuisine, cold appetizers, and many desserts. With a personal display and noise-absorbing headphones, you can watch 180 masterpieces of world cinema, entertainment shows, and music programs.
First Class services are available on long-haul flights. The ticket price includes the service of a "personal chauffeur " — the passenger is delivered by limousine to the airport, and after landing at the destination, will be taken to the designated place. At the airport, after the accelerated check-in and passing all formalities, customers will wait for their flight in the luxurious First Class lounges, where they can take advantage of SPA procedures, refresh themselves and taste freshly-prepared delicious dishes. First Class is located on the first deck of the A380 and is a private suite. First Class customers are served by a dedicated crew of flight attendants, taking care of every customer. Onboard the liner, the chef will prepare dishes of the best and freshest ingredients, taking into account all the passengers' wishes.
A private three-bedroom apartment in the air offers exquisite service to 5 destinations from Abu Dhabi. A dedicated limousine transfer service takes passengers from home to the airport. Customers pass through separate gates and are waiting for their flight in the Residence Lounge. From the time of booking to the end of the flight, passengers are assigned a personal manager who will accompany the client throughout the journey. A butler will meet you onboard and serve you throughout the flight. The cooks will prepare any dish, cold snacks, and a wide range of exquisite drinks in the bar. The apartment has a living room, bedroom, and bathroom equipped with bath towels, accessories, and cosmetics of world-famous brands.
Baggage and carry-on baggage in Etihad
The airline has strict restrictions on transporting hand luggage on its flights. The size of the checked-in baggage must not exceed 50 x 40 x 25 cm, and one extra piece is allowed with personal belongings. If the number of pieces of carry-on luggage and the dimensions exceed the norm, you will be asked to bring your bag into the baggage compartment.
- Economy Class — one bag weighing up to 7 kg and one bag with personal belongings weighing no more than 5 kg;
- Business Class — two pieces of hand luggage weighing up to 12 kg and one extra piece with personal belongings weighing up to 5 kg;
- First Class — two pieces of carry-on baggage with a total weight up to 12 kg and one extra piece with personal belongings up to 5 kg.
- Economy Class Deal fare — one piece weighing up to 23 kg;
- Economy Class Saver and Classic fares — one piece weighing up to 30 kg;
- Economy Class Flex fare — one piece weighing up to 35 kg;
- Business Class — two items with a total weight up to 40 kg, but not more than 32 kg per suitcase;
- First Class — two seats with a total weight up to 50 kg but not more than 32 kg for one bag.
Flight Check-in with Etihad Airways
The online check-in function is available 30 hours before a departure on the airline's website or mobile application. Passengers who wish to speed up the check-in process at the airport can use Priority Access for $40, which will save time.
Menus on board of Etihad Airways
On all flights, passengers are offered a wide range of hot meals, snacks, and drinks. Customers who have particular food or allergy requirements must contact the airline for at least 48 hours in advance and pre-order in-flight meals: therapeutic, religious, for passengers who are allergic to certain foods and meals for children. All special meals are free of charge.
Flying with children with Etihad Airways
The airline aims to create all conditions for a comfortable journey with children. Infants are allowed to fly at the age from 7 days to 23 months. Families with toddlers have priority boarding and the opportunity to take extra carry-on baggage. Infants travel in the arms of one of their parents. Small passengers from 2 to 12 years old have a separate seat in the cabin next to the family members. Parents can order a baby menu and meals for infants at least 24 hours before the flight. The E-Box entertainment system will keep children entertained throughout the journey. Each small passenger will receive an Etihad Explorers game kit with puzzle games and toys.
Loyalty Program with Etihad Airways
In 2006, the company launched the Etihad Guest loyalty program, which enables it to earn miles for each flight. All bonus points are collected in a personal account. Award miles can be spent on future journeys or for charity.
Address: New Airport Road, PO Box 35566, Abu Dhabi, Unated Arab Emirates
Phone number: +971 600 555 666
IATA code: EY
Aircraft fleet: 97
Popular flights of Etihad Airways airline
Popular Etihad Airways flight destinations
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You can buy a ticket for Etihad Airways on our website by filling out the online form.
Etihad Airways performs flights to 6 countries.
You must immediately contact the baggage search service at the airport of arrival (LOST & FOUND / Passenger Service).
No, tickets at the airport are always more expensive. Online booking of flight tickets will help you save money because Planet of Hotels offers various discounts when buying tickets. Besides, using the Planet of Hotels system, you can search for tickets from among all airlines, thus getting the most favorable offer.