Founded in 2002, Air Astana is the national air carrier of the Republic of Kazakhstan today. Its main transport hub is located in Almaty, at the Nursultan Nazarbayev International Airport. The second transport hub is situated at the Astana International Airport (TSE). The geography of flights connects the two largest cities of the Republic of Kazakhstan with 64 domestic and international destinations. In February 2015, Air Astana was honored with the Aviation Market Leader award at the annual ATW Airline Transport World ceremony. The company maintains high safety standards while providing a decent level of services on board. The main directions of this airline are destinations in Asia, South Korea, China, Malaysia, Thailand, Europe, the Russian Federation, and the CIS countries. As the company engaged in charity work, it has a social mission, providing discounts for certain categories of passengers.
Air Astana fleet
The airline's aircraft fleet consists of modern airliners. In the spring of 2020, Air Astana's fleet consisted of 34 aircrafts. Besides, the air fleet is renewed annually.
Air Astana travel classes
Passengers are offered to choose one of two travel classes: economy and business class. All liners are equipped with innovative onboard entertainment systems and spacious cabins.
Economy travel class
Economy passenger seats have ample seat spacing and extra legroom. Each passenger has access to the onboard entertainment system, which includes a huge collection of world cinema masterpieces, games, and music programs. A special lighting system will help everyone to set up a comfortable light, depending on the time of day. All customers will be offered hot onboard meals, a wide range of cold snacks, desserts, and drinks. Also, each passenger is given an individual set with travel accessories. For an additional fee, customers can book superior seats at the front of the cabin. If you fly from Nur-Sultan to Paris, London, and Frankfurt, you can enjoy an economy sleeper class cabin at an affordable price. Moreover, passengers can sit comfortably and enjoy a personal berth in the front of the economy class cabin, behind a special curtain. People are given a mattress, blanket, and pillow. The prices of tickets to the economy sleeping room can be found on the airline's website.
Business travel class
Business class passengers are guaranteed a high level of provided services. For instance, people can complete the check-in procedure at a separate counter at the airport. Additionally, this fare offers the opportunity to get access to business lounges and priority boarding. All passengers are gifted travel sets made of genuine leather with cosmetics of world-famous brands. Ergonomic chairs are widely known due to the fact that they can help you to completely relax and take a comfortable position. A dedicated team of flight attendants will delight passengers with masterpieces of multinational cuisine made from natural products. The company has implemented a high-speed satellite network Global Xpress on flights, which makes it possible to stay connected during the entire trip.
Baggage and carry-on baggage
The amount of carry-on and checked-in baggage, its weight, and dimensions depend on the class of service and the direction of the flight. Carry-on baggage must not exceed 56 x 45 x 25 cm. Furthermore, each passenger can carry personal items: coat, umbrella, camera, baby food, and women's handbag.
- economy fare — one bag weighing up to 8 kg;
- business fare — two bags weighing up to 8 kg each.
- economy fare — one bag weighing up to 20 kg;
- business fare — one bag weighing up to 30 kg.
Air Astana check-in
Online check-in opens on the airline's website 24 hours before the departure time. The check-in counter at the airport closes 60 minutes before the plane departure. There is no airport check-in fee.
Menus on board
Despite the selected flight, all passengers can order special meals no later than 24 hours before departure. The menu for passengers with special needs includes diabetic, religious, and children's food, as well as Asian cuisine, fruits, and fish. A complete list of the special dishes is published on the airline's website.
Air Astana flying with children
The company pays a considerable amount of attention to trips of passengers with children. Compared to adults, infants under 2 years old receive a 90% discount. Babies should travel in the same seat with an adult throughout the entire flight. People with infants have the opportunity to transport one more piece of carry-on baggage up to 8 kg on board. Simultaneously, infants up to one year old can travel in separate cribs, which the airline provides upon prior request. Children from 2 to 12 years old fly in separate passenger seats next to the rest of the family. Air Astana provides a service free of charge for unaccompanied children aged 6 to 15 years. Upon departure, at the check-in counter, parents or guardians fill out a special form with all the data related to the child, phone numbers, and addresses of the meeting party.
Air Astana loyalty program
Air Astana encourages its customers to participate in the Nomad Club loyalty program. From the moment of check-in, the passenger accumulates bonus miles to a personal account. Premium bonuses can be used for future trips. As a result, passengers have the opportunity to upgrade the class of service or increase the baggage allowance.
Address: 4A Zakarpatskaya street, Almaty 050039, Kazakhstan
Phone number: + 7 (727) 244 44 77
IATA code: KC
Aircraft fleet: 34
Popular Air Astana flight destinations
You can buy a ticket for Air Astana on our website by filling out the online form.
Air Astana performs flights to 34 countries.
You must immediately contact the baggage search service at the airport of arrival (LOST & FOUND / Passenger Service).
No, tickets at the airport are always more expensive. Online booking of flight tickets will help you save money because Planet of Hotels offers various discounts when buying tickets. Besides, using the Planet of Hotels system, you can search for tickets from among all airlines, thus getting the most favorable offer.